Expert Email Administration, So You Can Focus on Business
From day-to-day mailbox management to policy enforcement, compliance archiving, and security hardening — we run your email infrastructure so your IT team doesn't have to.
What Is Managed Email Administration?
Email is the backbone of business communication — but managing it properly requires constant attention. User provisioning, licence management, spam filtering, security policies, compliance archiving, and mobile device access all need to be configured, monitored, and updated as your business evolves.
Email Solutions Pvt Ltd acts as your dedicated email administration team. We handle the full lifecycle of your Microsoft 365 or Google Workspace environment, giving you a reliable, secure, and compliant email platform without the overhead of in-house expertise.
What We Manage
End-to-end administration across every layer of your email environment.
User & Mailbox Management
Provisioning and deprovisioning users, shared mailboxes, distribution lists, and resource accounts. Licence assignment and reclamation to keep costs under control.
Security & Anti-Spam
Configuration and tuning of Exchange Online Protection, Defender for Office 365, or Google Workspace's built-in security — including anti-phishing, safe links, and DMARC/DKIM/SPF.
Compliance & Archiving
Retention policies, litigation holds, eDiscovery configuration, and audit log management to meet regulatory requirements across BFSI, healthcare, and legal sectors.
Mobile Device Access
ActiveSync policy management, Intune conditional access, and mobile device enrolment so your team can work securely from any device.
Monitoring & Reporting
Proactive monitoring of mail flow, delivery failures, and security alerts. Monthly reports on usage, licence utilisation, and security posture.
Policy & Configuration Management
Ongoing management of transport rules, mail flow connectors, OWA policies, and tenant-wide settings as your business requirements change.
Platforms We Administer
Microsoft 365 (Exchange Online)
Full administration of Exchange Online, Teams, SharePoint, and the broader M365 ecosystem including Defender for Office 365.
Capabilities
- Exchange Online & EOP
- Defender for Office 365
- Microsoft Teams integration
- SharePoint & OneDrive
- Intune & Conditional Access
Google Workspace
End-to-end administration of Gmail, Google Drive, Meet, and Workspace security centre for organisations on Google's platform.
Capabilities
- Gmail & Google Groups
- Workspace Security Centre
- Vault archiving & eDiscovery
- Drive & Meet management
- DMARC/DKIM/SPF configuration
On-Premise Exchange
Administration and health monitoring for organisations running Exchange Server 2016 or 2019, including hybrid configurations.
Capabilities
- Exchange Server 2016/2019
- Hybrid deployment management
- DAG & high availability
- Certificate management
- Patch & update management
How We Work With You
A structured onboarding and ongoing engagement model built for SMBs.
Environment Audit
We perform a thorough audit of your current email environment, documenting all configurations, policies, users, and potential risks.
Hardening & Remediation
Any security gaps, misconfigurations, or compliance issues identified in the audit are remediated before we take over ongoing management.
Runbook Creation
We document your environment in a detailed runbook — your single source of truth for all configurations, escalation paths, and procedures.
Ongoing Administration
Day-to-day requests are handled via our ticketing system with defined SLAs. Proactive monitoring runs 24/7 in the background.
Monthly Reviews
A monthly review call covers usage trends, security posture, licence optimisation, and any upcoming changes to your environment.
Why Businesses Trust Us
Certified Microsoft & Google Experts
Our administrators hold current Microsoft 365 and Google Workspace certifications, keeping your environment aligned with vendor best practices.
Defined SLAs, Not Best Efforts
Every engagement comes with a written SLA. Critical issues are responded to within 4 hours; routine requests within 1 business day.
Proactive, Not Reactive
We monitor your environment continuously and resolve issues before they impact your team — not after you raise a ticket.
Compliance-Ready Administration
We understand the regulatory requirements of BFSI, healthcare, and legal sectors and configure your environment accordingly.
Transparent Reporting
Monthly reports give you full visibility into your email environment's health, security posture, and licence utilisation.
Scalable as You Grow
Whether you're adding 5 users or 500, our administration service scales with your business without additional overhead on your side.
Let Us Take Email Off Your Plate
Get a free audit of your current email environment and a clear proposal for ongoing administration.